Responsible Gaming at dhk7
Stay safe while having fun — dhk7 believes gaming should always be a source of entertainment, not a source of problems.
Our Commitment
dhk7 is committed to creating a safe, enjoyable, and trustworthy online gaming environment for players in Bangladesh. We believe that with the right information, proper tools, and active support, gaming can be a fun experience for everyone.
Gaming is a recreational activity — just like watching a movie or enjoying sports. But when gaming becomes a habit that starts affecting other areas of life, it is important to seek help. dhk7 is committed to being there for you at that moment.
Before accessing our platform, make sure you are at least 21 years old. Opening an account or playing games for minors is strictly prohibited.
Our Protection Tools
Deposit Limit
You can set the maximum amount you deposit per day, per week, or per month. Setting these limits keeps your budget under control and reduces the risk of overspending.
Time-Out Feature
If you feel you need a break for a few days, you can temporarily deactivate your account for anywhere between 24 hours and 30 days. During this time, logging in or playing games will not be possible.
Self-Exclusion
If you need a longer break, you can choose self-exclusion. Once activated, your account cannot be accessed in any way during the specified period, and dhk7 will not send any promotional messages.
24/7 Support
Our support team is available 24 hours a day, 7 days a week — in both Bengali and English. Contact us via live chat or email at [email protected].
Reality Check
Automatic reminders are sent at set intervals so you know how long you have been playing. This keeps you aware of the time.
Age Verification
dhk7 verifies age at registration and may re-verify in suspicious cases. We follow a strict policy to protect minors.
Signs of Problem Gaming
It can be hard to recognize on your own when gaming is becoming a problem. If two or more of the signs below apply to your life, it is worth being careful and contacting dhk7 support.
- Spending money on gaming beyond your budget and placing more bets to try to recover losses.
- Spending more time on games while neglecting family, friends, or work responsibilities.
- Neglecting sleep, food, or health because of gaming.
- Feeling restless or irritable when trying to stop gaming.
- Taking on debt or lying to cover gaming expenses.
- Hiding the harm caused by gaming from family or people close to you.
- Repeatedly returning to games to escape stress or loneliness.
Tips for Safe Gaming
Follow these simple habits for an enjoyable and safe experience at dhk7.
Set a budget
Before you start gaming, decide how much money you are willing to spend for entertainment. Treat this money as something you are prepared to lose — never use money set aside for essentials or savings.
Set a time limit
Set a time limit before each gaming session. Set an alarm and take a break when the time is up. Avoid consistently long sessions.
Play for fun
Gaming is not a way to earn money — it is entertainment. Enjoy the experience of the game rather than making winning the main goal.
Take regular breaks
Get up, walk around, and drink some water at least once every hour. Playing for long stretches without a break weakens your decision-making.
Talk to someone
If you have concerns about gaming, talk to a family member or someone you trust. dhk7's 24/7 support team is always ready to help as well.
Protection for Minors
dhk7 strictly provides services only to those aged 21 and above. We believe keeping children and teenagers away from online gaming is a responsibility shared by society.
If you have children or teenagers in your household, use parental control software on your devices and keep your login details private. If you suspect a minor is using your account, notify us immediately at [email protected].
If an attempt is made to open an account by providing a false age at registration, dhk7 reserves the right to cancel that account and forfeit all deposited funds.
How to Get Help
If gaming feels like a problem, do not be hard on yourself — asking for help is a sign of courage.
Live Chat
Chat with us directly in Bengali via live chat on the dhk7 website. Our trained support agents will assist you with full confidentiality.
Email Support
Send a detailed message to [email protected]. You can also send requests for self-exclusion or account closure here.
If you want to activate self-exclusion, contact support and clearly state how long you want your account closed. dhk7 will action your request promptly and will not send any promotional messages during that period.